Lessons Learned from the Epicenter Series: COVID-19 Emergency Medicine Best Practices from the Front Lines of a Houston, Texas Medical Center

Lessons Learned from the Epicenter Series Lessons Learned from the Epicenter Series Lessons Learned from the Epicenter Series


As healthcare systems continue to struggle to deal with the impact of the COVID-19 pandemic and plan for an uncertain future, sweeping changes have occurred across the healthcare continuum. From triage strategies to specific patient care protocols, hospitals have adjusted multiple processes to deal with the immediate challenges posed by an influx of patients, while preparing for the “new normal” that lies ahead.

This second installment of our COVID-19 webinar series will focus on the experiences and lessons learned from the perspective of a Houston, Texas emergency department physician. At the conclusion of the presentation, participants will gain a better understanding of emergency department triage strategies, treatment protocols, staff and patient safety recommendations, lab testing processes, and key steps facilities should take to prepare for a potential second-wave of increased patient volume as we head into a flu season of unknown severity.

Learning Objectives

  1. Identify key recommendations to ensure staff and patient safety while dealing with a fragmented emergency department triage process
  2. Examine key changes to emergency department patient flows and cohorting strategies to prepare for additional COVID-19 patient volume
  3. Discuss emergency department treatment protocols and patient care best practices
  4. Examine resource utilization/PPE strategies and best practices
  5. Discuss what the “new normal” will look like in emergency department operations moving forward

This event is produced by Whitehat Communications and sponsored by Abbott Point of Care.

Continuing Education

  • One P.A.C.E.® contact hour will be provided for this basic level session until March 16, 2021. Abbott is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.
  • This session is approved for one Florida CE credit. Florida Board of Clinical Laboratory Personnel approved number: 50-12563
  • This program has been approved by the American Association of Critical-Care Nurses (AACN), for 1.00 CERPs, Synergy CERP Category A, File Number 23275. Approval refers to recognition of continuing education only and does not imply AACN approval or endorsement of the content of this educational activity, or the products mentioned.

After viewing the recording, watch for the evaluation to appear in your browser. A link to your certificate will be emailed within two weeks of receipt of your completed evaluation.

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Who Should Watch

Hospital administrators, lab, nursing directors